Soutien organisationnel perçu, implication organisationnelle et satisfaction au travail : effets sur l'absentéisme maladie dans la fonction publique territoriale
Résumé
Our study examines, in public innovation context, the effects of perceived organizational support, organizational commitment and job satisfaction on absenteeism among public territorial employees. Research results show that low perception of organizational support, high calculated organizational commitment, as well as low affective organizational commitment associated with low job satisfaction, are the conditions underwhich absenteeism among public territorial employees is most likely. They emphasize that the absenteeism of public territorial agents is the result both of their disaffection towards their organization and of the emergence of negative attitudes based on opportunistic calculations. This research highlights the fact that perceived organizational support is a potential lever in the fight against absenteeism and draws public managers’ attention to the counter-productive effects of financial incentive practices on absenteeism. It shows the need, in order to fight effectively against absenteeism, to move towards ethical management practices favouring a supportive working environment in which public local employees can become committed.
Notre étude s'interroge sur les effets du soutien organisationnel perçu, de l'implication organisationnelle et de la satisfaction au travail sur l'absentéisme des agents territoriaux, dans un contexte d'innovation publique. Les résultats de la recherche montrent qu'une faible perception du soutien organisationnel, une forte implication organisationnelle calculée, ainsi qu'une faible implication organisationnelle affective associée à une faible satisfaction au travail, sont les conditions dans lesquelles l'absentéisme des agents territoriaux est le plus probable. Ils soulignent que l'absentéisme des agents territoriaux est à la fois le résultat de leur désaffection envers leur organisation et de l'émergence d'attitudes négatives basées sur des calculs opportunistes. Cette recherche met ainsi en évidence le fait que le soutien organisationnel perçu est un levier potentiel de la lutte contre l'absentéisme et attire l'attention des managers publics sur les effets contre-productifs des pratiques d'incitations financières sur l'absentéisme. Elle montre la nécessité, pour lutter efficacement contre l'absentéisme d'aller vers des pratiques de management éthique favorisant un environnement de travail soutenant dans lequel les agents territoriaux peuvent s'impliquer. Summary : Our study examines, in public innovation context, the effects of perceived organizational support, organizational commitment and job satisfaction on absenteeism among public territorial employees. Research results show that low perception of organizational support, high calculated organizational commitment, as well as low affective organizational commitment associated with low job satisfaction, are the conditions under which absenteeism among public territorial employees is most likely. They emphasize that the absenteeism of public territorial agents is the result both of their disaffection towards their organization and of the emergence of negative attitudes based on opportunistic calculations. This research highlights the fact that perceived organizational support is a potential lever in the fight against absenteeism and draws public managers' attention to the counter-productive effects of financial incentive practices on absenteeism. It shows the need, in order to fight effectively against absenteeism, to move towards ethical management practices favouring a supportive working environment in which public local employees can become committed. Mots-clés : absentéisme, soutien organisationnel perçu, implication organisationnelle, satisfaction au travail, fonction publique territoriale
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Communication_agrh2018.pdf (386.09 Ko)
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ARTICLE_RGRH_SAFY_2018.pdf (1.9 Mo)
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